Video by Bosch eBike Systems via YouTube
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In this video, you will learn how the theft report can help you get your stolen eBike back faster.
00:00 How to use the theft report.
00:06 You stay connected to your eBike via your phone and can track the location of your eBike thanks to eBike Alarm. The eBike Flow app shows you the location and security status.
00:21 Your eBike warns with acoustic signals and illuminated LEDs when it registers movements or is moved.
00:35 At the same time, the acoustic signal becomes much louder than with slight movements.
00:50 If your eBike is moved significantly, you will receive a notification on your smartphone and you can track its location.
01:08 For more details on the current location, tap once on the map section in the home screen.
01:19 To be able to track the location of your stolen eBike, we regularly update its individual positions and show them to you in a map view.
01:36 In the event of theft, you can create a document with all the important information about the incident for the police.
01:51 With eBike Alarm, you can also add the most recent location and a live location link.
02:02 You have the option of adding the location of the incident and a description.
02:19 With the eBike pass, you receive an overview of important information about your eBike. Data relating to your eBike is stored here, for example:
02:22 Model and installed components.
02:28 You can also add further details manually, for example your eBike frame number, documents and special features.
02:40 Add your personal details to complete the report.
02:57 In the final step, you have the option of saving the theft report and sharing it with the police by email, for example.
03:12 Thanks to the live tracking link, the police can track the location of your stolen eBike and actively help you to get your eBike back.
03:42 If you get your eBike back, please confirm this via the eBike Flow app and unlock it so that you can use it again as usual.
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Author: Bosch eBike Systems